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Privacy Policy

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Privacy Policy
www.tourist-app.com

At www.tourist-app.com, safeguarding your privacy is of paramount importance to us. We are committed to protecting the personal information you share with us and maintaining the confidence of all users of our website. As a travel information platform based on affiliate partnerships, we help connect travelers with reputable third-party providers, but we do not collect payments or facilitate bookings directly.

This Privacy Policy outlines our approach to handling your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Our Role as an Affiliate Platform

We operate as an informational and referral platform, showcasing travel services and products from affiliate partners such as economybooking.com, trip.com, localrent.com, Tiqets, and others. When you follow a link from our website and provide your personal information to these partners, their individual privacy policies apply. We encourage you to read those policies before sharing your details.

2. Information We Collect

The information we gather is limited to what is necessary for communication and optional subscriptions. This may include:

  • Your name
  • Email address
  • Details shared via inquiries or feedback forms

We do not collect financial information, identity documents, or booking details. Any such data is managed solely by the third-party services you engage with.

3. How Information Is Collected

You may voluntarily provide personal information to us:

  • When subscribing to newsletters or updates
  • When contacting us via email or through our contact form
  • When submitting feedback or inquiries

If you are sharing details on behalf of another individual (e.g., booking on their behalf), you confirm that you have their consent to do so and that they have been informed about this privacy policy.

4. How We Use Your Information

Your personal data is used for limited purposes, including:

  • Responding to inquiries or requests
  • Sending newsletters, updates, or travel-related promotions (if opted in)
  • Improving our website through non-identifiable analytics

You may unsubscribe from our communications at any time via the unsubscribe link included in our emails.

5. Ad Choices & Interest-Based Advertising

We and our partners may customize ads based on your browsing activity. You can opt out at any time:

On mobile devices, download the AppChoices app (available for iOS and Android):

Please note: opting out applies only to the browser or device youre using. If you clear cookies or switch devices, youll need to reset your preferences. You may still see ads, but they may not be personalized to your interests.

6. Use of Cookies and Analytics

To enhance your experience, our website uses cookies - small files stored on your device to help remember preferences and analyze website performance. Types of cookies include:

  • Essential functionality (e.g., session handling, navigation)
  • Performance (e.g., time on site, page visits)
  • Consent tracking (e.g., cookie banners)

You can manage or disable cookies through your browser settings; however, some site features may be affected as a result.

7. External Links and Third-Party Services

Our site includes links to external travel providers. Once you leave our platform:

  • The third party's privacy policy governs your interactions
  • We do not assume responsibility for their data handling practices or website content

We recommend reviewing the privacy terms of any external provider before submitting your personal information.

8. Data Disclosure

We do not sell, rent, or trade your personal data. We may disclose information under the following circumstances:

  • To comply with legal obligations
  • With your explicit permission
  • To service providers who help us manage or host our platform, under strict confidentiality agreements

All third-party vendors engaged by us are required to comply with industry-standard data protection measures.

9. Data Storage and Security

Personal information is stored securely using reliable systems, and access is restricted to authorized personnel. While we strive to protect your data, online data transmission can never be completely secure. Any information you provide is shared at your own risk.

10. International Data Transfers

Some of our affiliate partners operate internationally. As a result, your data may be transferred outside of Australia. Although we cannot control how those providers handle your data, we partner only with trusted affiliates and encourage you to review their individual privacy protocols.

11. Accessing or Correcting Your Personal Data

You have the right to request access to or correction of the personal information we hold about you. We will handle such requests promptly and free of charge. For such inquiries, please contact us at: 📧 info@tourist-app.com

12. Policy Updates

This Privacy Policy may be revised occasionally to reflect changes in legislation or our services. The most current version will always be available on our website. Your continued use of the site indicates your acceptance of any updates.

13. Privacy Complaints

If you wish to complain about our handling of your personal information, please contact our Privacy Officer using the details below.

We will investigate all complaints and respond to you as soon as practicable. We will need to verify your identity. If we find a complaint justified, we will resolve it. If necessary, we will change our policies and procedures to maintain our high standards of performance, service and customer care.

If your complaint is not satisfactorily resolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC). For more information on privacy, you can contact the OAIC’s hotline service on 1300 363 992 or visit the OAIC’s website at www.oaic.gov.au.

14. Opt-Out of Direct Marketing:

You can opt-out of receiving direct marketing communications from us, including communications from us on behalf of our business partners at any time by contacting our Privacy Officer using the details in the section titled ‘CONTACT OUR PRIVACY OFFICER‘ below, or by using the unsubscribe facility in the electronic communication you receive.

You can also opt-out of this kind of advertising by clicking HERE . By opting out of this kind of advertising you may still receive ads from us or ads from other parties that are broadly targeted.

15. Contact Our Privacy Officer

If you have a privacy complaint or wish to correct, update or access the personal information that we hold about you, please contact our Privacy Officer using the following details:

Email: info@tourist-app.com
Phone: 02 7253 1923
Address: Privacy Officer
Tourist-app.com (Defencbyte Pty Ltd)
PO BOX 494
Toongabbie NSW 2146